Contacts

Encantada Tulum
Carretera Tulum-Bocapaila KM 8.7, Zona Hotelera
77780 Tulum Quintana Roo
Mexico

Concierge & Guest services:
Email: concierge@encantadatulum.com
Tel: +52 1(984) 114-7525
Everyday from 8:00 am until 10:00 pm

Reservations:
Email: reservations@encantadatulum.com / groups@namronhospitality.com for more than 5 rooms.
Tel: +1(650) 212-6782
Our reservations team can answer your calls or emails everyday between 10am and 7pm Tulum time (EST). If you need urgent information or assistance, please contact our concierge team who will be happy to assist you:  concierge@encantadatulum.com or +52 1(984) 114-7525

Press:
Email: press@namronhospitality.com 

Suppliers:
Email: supply@encantadatulum.com

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