DSC_7351 Ca.jpg
DSC_7351 Ca.jpg

CONTACT


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CONTACT


ENCANTADA TULUM
CARRETERA TULUM-BOCAPAILA KM 8.7
ZONA HOTELERA
TULUM, QUINTANA ROO
MEXICO
ZIP: 77780

Hotel Front Desk: +52 1(984) 114-7525

Reservations: info@encantadatulum.com / +1(650) 212-6782
Monday to Friday from 10:00 am until 07:00 pm
Saturday from 11:00 am until 3:00 pm

Concierge & Guest services
concierge@encantadatulum.com
Tel: +52 1(984) 114-7525
Monday to Sunday from 8:00 am until 10:00 pm

Media inquiry + Press
Erick Flores
press@encantadatulum.com
Tel: +1(650) 212-6782
Monday to Friday from 10:00 am until 07:00 pm
Saturday from 11:00 am until 3:00 pm

Suppliers
supply@encantadatulum.com

General manager
John Fischer
john@encantadatulum.com

 

How to find us:

From Cancun airport take highway 307 south towards Playa Del Carmen, and Tulum. At the first stop light in Tulum Pueblo turn left on the Boca Paila Rd. towards Punta Allen. Turn right at the next T intersection where the sign posts are located. From this point we are 5.3 km on the Boca Paila Rd. You will pass through a small town with shops and restaurants, then continue along the short open beach road, past the police checkpoint. From here you will drive along the beach road passing hotels and restaurants on both sides of the road. Encantada is located on the left, turn into our parking lot next to our sign. Our reception is open from 8:00am until 10:00pm and is located inside our entrance palapa. We look forward to welcoming you with one of our house speciality cocktails!

How to find us:

From Cancun airport take highway 307 south towards Playa Del Carmen, and Tulum. At the first stop light in Tulum Pueblo turn left on the Boca Paila Rd. towards Punta Allen. Turn right at the next T intersection where the sign posts are located. From this point we are 5.3 km on the Boca Paila Rd. You will pass through a small town with shops and restaurants, then continue along the short open beach road, past the police checkpoint. From here you will drive along the beach road passing hotels and restaurants on both sides of the road. Encantada is located on the left, turn into our parking lot next to our sign. Our reception is open from 8:00am until 10:00pm and is located inside our entrance palapa. We look forward to welcoming you with one of our house speciality cocktails!

Airport Transfers:

We are happy to arrange private airport transfers for our guests. In order to set this up we need your airline name, flight number and arrival time. Please contact us by phone or email and we will arrange this service with Caribe Palm Tours. They will meet you outside the airport with a sign with your name after you clear customs.

 

 

 

 

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